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Using chrome on a macbook. Seems to be more pronounced the more text is in the AC section and/or more pronounced the lower in the AC section you scroll. Typical? Any way to correct?
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Using chrome on a macbook. Seems to be more pronounced the more text is in the AC section and/or more pronounced the lower in the AC section you scroll. Typical? Any way to correct?
9 comments
@kashibrandi609 @tsuibrianr559
Hi there,
Thank you for that information.
We were able to rarely and intermittently reproduce using PT67 S1 Q1 by fiddling with the window size. This helped us find the most likely source of the issue, so we made a fix based on this.
We couldn't test the fix properly, because we can only rarely and intermittently reproduce the issue. The "Fix" is live, but there's a chance that it won't work on your end.
You will need to do a Force Refresh by scrolling to the bottom of the page, then tapping on "Force Refresh" as show below:
Please try it out and let us know if it helps.
Sorry for the trouble!
@theodolfmagat611 said:
@kashibrandi609 said:
Using chrome on a macbook. Seems to be more pronounced the more text is in the AC section and/or more pronounced the lower in the AC section you scroll. Typical? Any way to correct?
https://i.imgur.com/7k0dzmW.mp4
Hi there,
Sorry for the trouble!
I tried to take PrepTest 88 and 89 and went through all 27 RC questions. Unfortunately, I am unable to reproduce your issue. The answer choices does not appear to wiggle like how it is shown on your video. These were done on Chrome, Firefox, and Edge using Windows.
Can you please let me know which PrepTest you used on the video? Is there a specific PrepTest/Problem Set that you are having this issue the most?
Just went through all of PT 88. Problem occurred for that test along with several others. I'm using a Mac with Google Chrome.
@theodolfmagat611 Most recently this occured in PT 67. No particular PT/PS but it seems to be in more text heavy AC areas that require scrolling to see all of the ACs. The video was made viewing 67.1.1. This doesn't occur every time, but does so regularly... most irritatingly when taking a timed PT.
@kashibrandi609 said:
Using chrome on a macbook. Seems to be more pronounced the more text is in the AC section and/or more pronounced the lower in the AC section you scroll. Typical? Any way to correct?
https://i.imgur.com/7k0dzmW.mp4
Hi there,
Sorry for the trouble!
I tried to take PrepTest 88 and 89 and went through all 27 RC questions. Unfortunately, I am unable to reproduce your issue. The answer choices does not appear to wiggle like how it is shown on your video. These were done on Chrome, Firefox, and Edge using Windows.
Can you please let me know which PrepTest you used on the video? Is there a specific PrepTest/Problem Set that you are having this issue the most?
@kashibrandi609 said:
Using chrome on a macbook. Seems to be more pronounced the more text is in the AC section and/or more pronounced the lower in the AC section you scroll. Typical? Any way to correct?
https://i.imgur.com/7k0dzmW.mp4
Hi there,
Thank you for bringing this to our attention! The video was very helpful! I will pass it on to the team and I'll get back to you as soon as I have an update.
Wow thought I was the only one too lol!! I’m using Chrome on Windows, usually just the first two questions wiggle and then it stops. It only happens to me in RC.
Yes! I thought I was the only one having this problem and I found it so funny/annoying. I found that going into full screen helped.
Same here! I also use chrome on macbook. But the problem was gone once I cleared the cache. https://classic.7sage.com/clear-cache/
I've been having this same problem too! Has been happening for months. Following. I'm also using chrome on a macbook.
A short term fix I've used is adjusting the font size / line spacing but sometimes the wiggling recurs at which point I adjust again l o l.