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Hi everyone!
Second time writer here (first exam was January 2021). I scheduled my November exam this morning, but for some reason the ProctorU countdown timer has added an additional hour from the actual time I picked. The correct time zone is showing on the scheduled date and time, it is just the timer that is off. From my previous experience with ProctorU in January, I am aware that once the timer runs out, you can start the check in process for your exam.
I tried to chat with a live agent about this to fix the timer but they told me to simply check back 2 days prior to the exam.
Has anyone else had a similar experience? Thank you!
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7 comments
@crystaljiang1763 said:
My state doesn't do DST, but isn't tonight when everyone falls back?
Yes it indeed was for my area, I think that is what the issue was!
My state doesn't do DST, but isn't tonight when everyone falls back?
@megancunnington185 said:
Could it be because of daylight saving? Does the same for me.
That would absolutely make sense! If that's the case, when we check back after daylight savings the timer should be accurate. Thanks :)
Could it be because of daylight saving? Does the same for me.
@ronakdavani921 @crystaljiang1763 Weird, hopefully the issue gets fixed sooner than only 2 days prior to the test (my anxiety brain doesn't want to keep worrying about this). Let me know if either of you have some sort of resolution!
Mine as well!
Mine is doing the same thing!